Important information for ticketed events

If you are attending a ticketed experience at the Museum or SparkLab, please be aware of this important information.


  • Please refer to for opening times.
  • SparkLab is a timed ticketed experience. Choosing your preferred arrival time will reduce waiting times and provide an enjoyable experience for all visitors.
  • Your ticket entitles you to enter SparkLab any time within the hour of your booking.
  • Your ticket must be presented at the SparkLab entry on Level 1 to be validated for entry.
  • Once you have entered SparkLab you are welcome to stay as long as you like.

Health Care Cards holders

If you have purchased a Health Care Card ticket to an exhibition/event, please have your valid Australian Government issued ‘Health Care’ or ‘Health Card’ ready to show staff.

For card examples please visit Centrelink and Department of Veterans’ Affairs.